Hancock Refrigeration Heating & Air Conditioning Customer Reviews

Our A/C unit wasn’t working properly. We called Hancock since Kevin has been taking care of our A/C units since 2014. The representative was able to send two technicians out the next day. They were very respectful, professional, and got the unit back on track. We would recommend Hancock and its team to anyone. Read Less

Hancock has amazingly fast response! The communication from staff at the business and techs on the road is very efficient and they’re friendly at the same time. They diagnosed my problem, and had the parts for an initial repair to keep my a/c running on the spot! Then they were back a couple days later with a new part to replace another part destined to fail. I’m very thankful for their efficiency and quality service. Read Less

Hancock is a team of professionals. I have two units and both had issues at different times. One issue was a mystery noise and the other was a non working unit. The first issue they worked at it and came back until they figured out a solution. The second they came twice in the same day to help my solve. It ended up being my error not knowing my system. They stayed to make sure the unit was put together correctly and was working completely before leaving. I don’t regret changing my hvac company. They are diligent and honest and don’t try to scam you with the immediate response that you need to buy a new system. Thank you. Read Less

Mark did a great job servicing our AC unit. He was very professional and answered all my questions. The service he provided is typical of all the service technicians that have come to our home from Hancock Refrigeration in the past 20 years. I highly recommend Hancock Refrigeration!! Read Less

Installed a Mitsubishi mini split for me in a half day include power hookup. Professional install which looks very nice. Unit works very well major improvement over old window unit. Cost was 40% - 20% less than all other estimates I got. Very pleased. Read Less