Hancock Refrigeration Heating & Air Conditioning Customer Reviews

We needed to get some quotes to install an AC system in our 1936 house, following a devastating house fire. A local online forum was consulted and several folks highly recommends we contact Hancock, which we did. The office staff was very professional, pleasant, and helpful. The same can be said for Brad, who met us at our house to gather information for the quote. Brad was an absolute delight...enthusiastic, pleasant, efficient, knowledgeable, snd helpful. Brad provided a thorough quote in short order, and we are in the process of reviewing it. If our experience with Hancock so far is any indication of their work, we are very encouraged to engage them for this important project. Read Less

Hancock provided a free estimate for replacement of our oil furnace exhaust blower. They were upfront by letting us know that they don't normally perform these type repairs. Their estimate came in significantly higher than the local oil company. Hancock has done some excellent work for us in the past and at a very competitive rate. However, this time they were underbid. Would still consider them for other HVAC work. Read Less

We have an annual HVAC service contract & just had our fall check done. What always impresses me is that the tech takes his time and thoroughly checks all elements of the furnace. When he finishes servicing the furnace I am confident that it’s ready for the winter heating season. Read Less

Just wanted to let you know about the great service I received today during my new system install. The team was very professional and cordial. They cleaned up after the install and the lead (Colt I think) explained the whole thermostat to me. I will remember the service I got from these guys and the overall service I got through this whole process from your company. If and when the other system goes down I will remember the service your team provided me...lets just hope it isnt too soon. lol. So again, I wanted to express my thanks to you and your team with the install, today, 14 April 2021. Read Less

Hancock Refrigeration Heating and Air Conditioning is the best! I wouldn't go anywhere else! They are super professional, very knowledgeable, reasonably priced and always friendly. I am very happy with all their products and warranties. Their customer service is outstanding and they always return my calls right away. Thank you Hancock HVAC! Read Less