Hancock Refrigeration Heating & Air Conditioning Customer Reviews

The Hancock install team arrived promptly at 0615, as promised. They were very professional and set the expectations of the work to be done that day. We were kept informed all the way through the process which involved the removal of our old heat pump located in a 90 degree attic, and the installation of a new energy efficient heat pump system. The operation of the new system was thoroughly explained to us. All in all, we feel very good about our choice of Hancock Refrigeration for this work. We had two other estimates but chose Hancock based on their reputation, reviews and price. Thanks to Brad, Mark, Shannon and the install team !!! Read Less

The technicians came and found out where the leak in our AC system is coming from. He tried to fix it but couldn’t and a part will have to be ordered to complete the repair. Very knowledgeable and explained everything about what is going and the steps needed to take. So far the value and professionalism of Hancock is better than other companies we had look at our system. I’m recommending Hancock to all of my neighbors without question! Read Less

The first company I had clean my HVAC system that charged me an arm and 4 legs. Come to find out they did a terrible job. The Two Gentlemen They Sent Me Today Was Very Good what they do. My furnace was in terrible condition… After they finish it was a fantastic job. I only hope they send the same two guys back to me. When it’s time to service my AC Unit.. Read Less

Hancock Refrigeration has always been my go to company for all HVAC needs. Their technicians are always timely, professional, and take the time to make sure I understand the work and why it needs to be done. I have, and will continue to, recommend them to friends and family that have HVAC needs. Read Less

The Hancock technician was on time, very polite and serviced our furnace/central heating thoroughly. We now feel confident that our heating system will work perfectly this winter. Read Less