Reviews Hancock Refrigeration 28650 Point Lookout RdLeonardtown, Maryland 20650 (301) 475-8298 5.00 24 reviews Write a review Emily L. 05/15/2018 Brad has been lovely to work with! He's respectful, kind, and explained everything in a very clear way. I'm so glad we went with Hancock. Owen L. 05/10/2018 Have used Hancock for 5 years. Very professional and solid value. And while whole staff is great, I want to give a special shout-out to Norm Lacey, who has always exceeded expectations Brian K. 04/07/2018 Repeat customer and the service continues to be great. From to the quote to the install and the office support, Hancock continues to offer a great customer experience. Cecilia B. 04/06/2018 We were pleased with Hancock's honesty, their price for installing our new heat pump, how they take the time to explain things and answer questions, and their politeness. Vernon B. 04/06/2018 We were pleased with Hancock's honesty, price for installing our new heat pump, how they take the time to explain things and answer questions, and their politeness. Betsy L. 03/29/2018 My experience was wonderful from the time I spoke with the receptionist until the work was done. I would highly recommend this company. The person who came out to do work on my system (Jeff) was very professional and helpful. I can't say enough! Alan L. 03/05/2018 From the first phone call to the office to the completion of the job, Hancock provides outstanding service. There is no need to shop around or ask for other quotes. These guys are my go to HVAC contractor. It is nice to have a contractor you can trust. Thank you for the great service. P H. 02/25/2018 I have personally had my ups and downs with the company . But considering the fact that Brad who I feel is the CEO has stood by me as a consumer is doing everything he can in his power to make me as a customer feel satisfactory . when you run across the company that has a person that stands up to further customer regardless of what happens you have to stick by that individual because he speaks for his corporation . We're still working through the details but I have no choice to stand bye Brad. he is the face of his company and he is doing one hell of a job . I usually don't leave my name but in this one everybody calls me P Joyce A. 02/18/2018 The service was excellent. My furnace wasn't working. I called a little after 8AM and some one was at my home by 10 AM. The technicians went to work right away; were polite and careful to protect my floors and the surrounding area from getting dirty. They were done and my heat was working in about 45 minutes. I would certainly call them again. Cindy 02/16/2018 We have been using Hancock Refrigeration for both our personal home HVAC Systems and rental property HVAC Systems. They are always very quick to respond to service requests and repairs. Highly recommend them to my friends and clients as a local Realtor.